Privacy Policy for teralic.com
Last updated: April 18 2026
1. Who we are
teralic.com (referred to as “we”, “us”, or “our”) operates this website and any related services. If you have any questions about this policy, you can reach us at [email protected].
2. What personal data we collect
We only collect the information we really need:
| Type of data | How we get it | Why we need it |
|---|---|---|
| Information you give us (e.g., name, email, address, payment details) | When you sign up, make a purchase, comment, or fill a contact form | To provide the service you asked for, send receipts, answer questions, and improve your experience |
| Automatically collected data (IP address, browser type, device, pages you view, cookies) | Through the website and our hosting/analytics tools | To keep the site running smoothly, understand how people use it, and protect against fraud |
| Data from partners (e.g., Google Analytics, AdSense) | When you interact with their tools on our site | To measure traffic, show relevant ads, and improve our services |
| Public information (e.g., publicly available profiles) | From sources that are already open to the public | Only when it helps us verify or improve the data you gave us |
We never deliberately collect information from anyone under 16 years old.
3. How we use your data
We use personal data for the following purposes only:
- Provide our services – create accounts, process orders, deliver products, answer support requests.
- Improve the website – analyze usage, fix bugs, enhance performance.
- Communicate with you – send order updates, security alerts, and replies to your questions.
- Marketing (only with your consent) – send newsletters, special offers, or partner promotions you opted in to receive.
- Legal obligations – keep records required by law, respond to lawful requests, protect our rights.
If we ever want to use your data for something new that isn’t covered here, we’ll ask for your permission first.
4. Legal basis for processing
- Performance of a contract – when you buy something or use a service.
- Legitimate interests – improving the site, preventing fraud, and showing relevant ads.
- Your consent – for newsletters or any optional marketing.
- Legal obligations – tax, accounting, or other regulatory requirements.
5. Who can see your data
We share personal data only with trusted parties who need it to help us provide the service:
- Service providers – payment processors, email delivery services, hosting companies.
- Analytics & advertising partners – Google Analytics, Google AdSense, Amazon Associates.
- Legal authorities – when we are required by law or need to protect our rights.
All partners are contractually required to protect your data and use it only for the purposes we specify.
6. Your rights
You have the following rights under data‑protection laws (e.g., GDPR, CCPA). To exercise any of them, contact us at [email protected]:
- Right to know – Ask what data we hold about you.
- Right of access – Get a copy of your personal data.
- Right to correct – Ask us to fix inaccurate or incomplete data.
- Right to delete – Request removal of your data, unless we need to keep it for legal reasons.
- Right to restrict – Limit how we process your data in certain situations.
- Right to object – Object to processing for direct marketing or profiling.
- Right to data portability – Receive your data in a machine‑readable format.
- Right to withdraw consent – Cancel any consent you previously gave.
- Right to complain – Lodge a complaint with a supervisory authority if you’re unsatisfied.
We will respond to your request within a reasonable time, usually 30 days.
7. How long we keep your data
- Account and transaction data – As long as your account is active, plus the period required by law (usually 7 years for tax records).
- Marketing consent – Until you withdraw it or we delete your profile.
- Analytics data – Aggregated and anonymized data may be kept indefinitely; raw data is deleted after 24 months.
8. Cookies and similar technologies
We use cookies to make the site work and to improve your experience.
| Cookie type | Purpose | Typical lifespan |
|---|---|---|
| Necessary | Keep you logged in, remember your language preference | Session (deleted when you close the browser) |
| Functional | Save your name/email in comment forms, remember settings | Up to 1 year |
| Analytics | Track page views and visitor flow (Google Analytics) | Up to 2 years |
| Advertising | Show relevant ads, limit ad frequency (Google AdSense) | Varies, up to 1 year |
You can control or delete cookies through your browser settings. Turning off cookies may limit some features (e.g., staying logged in).
9. Data security
We protect your data with:
- Encryption – HTTPS for all website traffic.
- Access controls – Only authorized staff can view personal data.
- Regular monitoring – Scans for vulnerabilities and intrusion attempts.
- Pseudonymisation & anonymisation – Where possible, we replace identifying details with codes.
While we strive to keep your data safe, no system is 100 % secure. If a breach that affects your data occurs, we will notify you and the relevant authorities without undue delay.
10. International transfers
If we need to move your data outside the European Economic Area, we will use standard contractual clauses or other approved safeguards to ensure an equivalent level of protection.
11. Children’s privacy
Our services are not directed at children under 16, and we do not knowingly collect personal data from them. If we learn we have, we will delete it promptly.
12. Changes to this policy
We may update this privacy policy from time to time. When we do, we will post the new version on this page and change the “Last updated” date at the top. Continued use of the site after changes means you accept the new policy.
13. Contact us
If you have any questions, concerns, or want to exercise your rights, please email us at:
We’ll do our best to help you quickly.
Thank you for trusting teralic.com with your information.